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      Terms & Conditions

      Last Updated: October 19, 2026

      Welcome to ZENXF. These Terms & Conditions (“Terms”) govern your access to and use of https://zenxf.com/ (the “Website”) and any purchases made through our online store.

      Throughout these Terms, “ZENXF,” “we,” “us,” and “our” refer to the operator of the ZENXF online store. “You” and “your” refer to any visitor, customer, or other person accessing or using the Website.

      By accessing our Website or placing an order, you agree to these Terms and our applicable store policies, including our Privacy Policy and Return & Exchange Policy. If you do not agree with these Terms, please discontinue using the Website.

      1. Use of Our Website

      You agree to use our Website only for lawful purposes and in accordance with these Terms.

      You must not:

      • Use the Website for fraudulent, unlawful, or unauthorized activities.

      • Provide false, misleading, or incomplete information when placing an order.

      • Attempt to interfere with the Website's operation, security, or functionality.

      • Introduce viruses, malicious code, or other harmful technologies.

      • Attempt to gain unauthorized access to our systems, accounts, or data.

      • Copy, reproduce, distribute, or commercially exploit Website content without authorization.

      • Use automated methods to access, collect, or extract Website content in a manner that violates applicable law or interferes with our services.

      • Impersonate another person or misrepresent your identity.

      We may take reasonable measures to protect our Website and customers if we identify suspected fraud, misuse, security risks, or violations of these Terms.

      2. Eligibility

      By using this Website or placing an order, you confirm that you have the legal capacity to enter into a binding agreement under the laws applicable to you.

      If you are under the age of legal majority in your jurisdiction, you may use the Website only with the involvement and consent of a parent or legal guardian where permitted by applicable law.

      3. Products and Product Information

      We make reasonable efforts to display product descriptions, images, colors, sizes, specifications, and other product information as accurately as possible.

      However, certain differences may occur due to lighting, photography, screen settings, manufacturing variations, or other factors.

      Product images are intended to illustrate the products offered and may not represent every minor detail of the physical item.

      We do not guarantee that all product descriptions, images, specifications, or other Website content will be entirely free of errors. If we discover a material error, we will take reasonable steps to correct it and, where appropriate, contact affected customers.

      Product availability may change. We reserve the right to update product information, discontinue products, or modify our product selection, subject to applicable law and any obligations arising from orders already accepted.

      4. Prices, Promotions, and Taxes

      Product prices and applicable charges are displayed on the Website or during checkout.

      Unless otherwise indicated, prices and promotions are subject to change before an order is accepted. The price applicable to your order will be the price confirmed at checkout and in your order confirmation, subject to correction of genuine errors and applicable legal requirements.

      Promotional offers may have specific conditions, eligibility requirements, expiration dates, or product exclusions. Unless expressly stated otherwise, promotions cannot be assumed to be combinable with other offers.

      Applicable taxes, shipping charges, and other fees will be displayed during checkout where required or applicable.

      If a material pricing or listing error is discovered after an order is submitted, we may contact you to explain the issue and discuss an appropriate resolution. We will handle cancellations, refunds, and any other necessary actions in accordance with applicable law.

      5. Orders and Order Acceptance

      When you place an order through our Website, you are submitting a request to purchase the selected products.

      After submitting an order, you may receive an order confirmation email acknowledging receipt of your request. An acknowledgment of receipt does not necessarily mean that the order has been accepted for fulfillment.

      Orders are subject to payment authorization, product availability, verification, and acceptance.

      We reserve the right to decline, limit, or cancel an order where reasonably necessary, including in circumstances involving suspected fraud, unauthorized transactions, inaccurate listing information, inventory issues, or violations of these Terms.

      If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law and payment processing procedures.

      If we need additional information to verify or fulfill an order, we may contact you using the contact details provided at checkout.

      6. Payment

      Payment must be completed using an available payment method displayed during checkout.

      By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information you provide is accurate.

      Payments may be processed by third-party payment service providers. Your payment transaction may also be subject to the applicable terms and privacy policies of those providers.

      We do not control the processing times or systems of third-party payment providers. If a payment is declined, delayed, or requires additional verification, your order may not be processed until the issue is resolved.

      Please contact your payment provider or our customer service team if you have questions about a transaction.

      7. Shipping and Delivery

      We process and ship orders according to the shipping options, estimated delivery information, and applicable terms presented on our Website or during checkout.

      Delivery estimates are provided for planning purposes and may vary due to factors such as carrier operations, weather, customs procedures, address accuracy, or other circumstances beyond our reasonable control.

      Customers are responsible for providing accurate and complete shipping information. If an incorrect or incomplete address is submitted, please contact us as soon as possible.

      We will make reasonable efforts to assist with address corrections before an order is dispatched, but changes cannot be guaranteed once fulfillment or shipping has begun.

      For more information about shipping methods, delivery estimates, and related conditions, please review our Shipping & Delivery Policy, where available on the Website.

      Nothing in these Terms excludes or limits any delivery obligations or consumer rights that cannot lawfully be excluded or limited.

      8. Returns, Exchanges, and Refunds

      We want customers to understand their options if a purchase does not meet their expectations.

      Returns, exchanges, and refunds are handled in accordance with our Return & Exchange Policy, which explains eligibility requirements, applicable time limits, return shipping responsibilities, and refund processing procedures.

      Please review that policy before submitting a return or exchange request.

      For assistance with a return, exchange, damaged item, incorrect item, or refund, contact:

      Email: service@zenxf.com

      Please obtain return instructions before sending any product back. Any applicable consumer rights provided by law remain unaffected by our store policies.

      9. Order Cancellations and Changes

      If you need to cancel or modify an order, please contact us as soon as possible at service@zenxf.com.

      We will make reasonable efforts to accommodate requests received before an order has been processed or shipped. However, we cannot guarantee changes or cancellations after fulfillment has begun.

      If an order has already been shipped, you may request a return in accordance with our Return & Exchange Policy and applicable law.

      Where an order is canceled by us after payment has been collected, we will arrange an appropriate refund in accordance with applicable requirements.

      10. Customer Communications

      By providing your contact information when placing an order or contacting us, you authorize us to use that information for communications reasonably related to your transaction, account, customer service requests, and other purposes permitted by our Privacy Policy and applicable law.

      Transactional communications may include order confirmations, payment updates, shipping notifications, refund updates, and responses to customer inquiries.

      Promotional communications will be sent where permitted by law and, where required, with your consent. You may unsubscribe from promotional emails using the instructions provided in the message.

      Unsubscribing from promotional communications does not prevent us from sending essential messages concerning your orders or customer service requests.

      11. Intellectual Property

      Unless otherwise stated, the content available on our Website, including text, product descriptions, graphics, photographs, logos, designs, page layouts, and other materials, is owned by or licensed to the relevant rights holders and is protected by applicable intellectual property laws.

      You may access and use Website content for personal, non-commercial shopping purposes.

      You may not reproduce, modify, distribute, republish, display, sell, or commercially exploit Website content without the prior written authorization of the relevant rights holder, except as permitted by applicable law.

      Nothing in these Terms grants you ownership of any trademark, copyright, design, or other intellectual property displayed on the Website.

      12. Third-Party Services and Links

      Our Website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics tools, and other service providers.

      Third-party websites and services may be governed by their own terms, policies, and practices.

      We do not control all third-party websites or services and are not responsible for their independent content, availability, or practices.

      The inclusion of a third-party link does not necessarily constitute an endorsement of that third party. We encourage you to review the applicable terms and privacy policies before using external services.

      13. Privacy and Personal Information

      Your use of our Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

      We may process information necessary to operate the Website, process transactions, fulfill orders, provide customer support, maintain security, and comply with applicable legal obligations.

      Please review our Privacy Policy for further information about cookies, analytics, advertising technologies, data retention, and applicable privacy rights.

      For privacy-related inquiries, contact service@zenxf.com.

      14. Website Availability and Accuracy

      We aim to maintain a reliable and accessible shopping experience. However, we cannot guarantee that the Website will always be available, uninterrupted, secure, or free from technical errors.

      We may temporarily suspend, update, or modify portions of the Website for maintenance, security, operational, or technical reasons.

      We will make reasonable efforts to correct material errors and maintain the accuracy of information presented on the Website.

      Nothing in this section excludes any warranty or obligation that cannot be excluded under applicable law.

      15. Disclaimer of Warranties

      To the extent permitted by applicable law, the Website and its general content are provided on an “as available” basis.

      We do not guarantee that access to the Website will be uninterrupted or that all technical defects can be prevented.

      Product-specific representations, applicable statutory warranties, and any express commitments made to customers remain subject to their applicable terms and governing law.

      Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, statutory right, or warranty that cannot lawfully be excluded, restricted, or modified.

      16. Limitation of Liability

      To the maximum extent permitted by applicable law, ZENXF will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, the Website where such liability may lawfully be limited.

      Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including applicable rights relating to consumer protection, fraud, intentional misconduct, or other non-excludable obligations.

      Where liability may lawfully be limited, the extent of any limitation will be determined in accordance with applicable law and the circumstances of the claim.

      17. Indemnification

      To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs arising from your unlawful use of the Website, your intentional misuse of our services, or your material violation of these Terms, where those losses or costs are legally attributable to your conduct.

      Nothing in this section requires you to indemnify us for losses caused by our own unlawful conduct or for any matter for which such an obligation would be prohibited by applicable law.

      18. Governing Law and Disputes

      These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Colorado, US , without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall be resolved in the state or federal courts located in the State of Colorado.

      19. Changes to These Terms

      We may revise these Terms from time to time to reflect changes in our business practices, Website features, products, services, or legal obligations.

      Updated Terms will be posted on this page with a revised “Last Updated” date.

      Changes will take effect as permitted by applicable law. Where required, we will provide additional notice or obtain consent.

      We encourage you to review this page periodically. Your continued use of the Website after changes take effect will be subject to the revised Terms to the extent permitted by law.

      20. Severability

      If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the extent permitted by applicable law.

      Any invalid provision will be interpreted or limited only to the extent necessary to comply with applicable law, where legally permissible.

      21. Contact Information

      If you have questions about these Terms & Conditions, an order, a payment, or the use of our Website, please contact us using the information below.

      Store Name: ZENXF
      Website: https://zenxf.com/
      Customer Service Email: service@zenxf.com

      Please include your order number when contacting us about an existing purchase so that we can assist you more efficiently.

      Thank you for choosing ZENXF. We appreciate your business and are committed to providing clear information and helpful customer support.

      The ZENXF Team

       

      US Company Entity

      Employer Identification Number (EIN): 99-4913528
      Legal Business Name: KEJU ​​TRADE INC
      U.S. Company Address: JU KE 110 16th St, Denver, CO 80202
      U.S.
      Email: service@zenxf.com